Staff and businesses who follow industry rules and state legislation benefit from compliance training. In today’s digital workplace, the majority of employees may receive the necessary certifications and compliance training by completing online courses and attending webinars. All of this is made possible by a device called a learning management system (LMS), which is intended for handling training. Unfortunately, not all LMSs are created with the functionality you need to manage compliance training. Furthermore, not every LMS supplier has the kind of customer service representatives you can rely on. Let’s take a look at the challenges associated with compliance training and the LMS features you need to overcome said challenges.
The challenges to overcome when developing your compliance training courses:
- Lack of staff motivation: Long classroom discussions, when the instructor shouts out the Dos and Don’ts of compliance training, fail to inspire the staff. In reality, it just demotivates and disconnects them. Online learning techniques include employing a game-based learning strategy in compliance training, that can encourage learners to have fun and be motivated. The employee may be inspired to participate in online compliance training by the idea of finishing the activities, hitting the benchmarks, advancing through the challenges, and receiving rewards.
- Frequent content update: The corporate environment is growing more dynamic, which causes compliance policies and laws to change frequently. Another factor that requires regulatory organizations and other government agencies to impose new compliance standards or update the existing ones, as well as to step up their vigilance and surveillance of the organization is the ongoing development of technology. Therefore, it is important to use the most recent learning materials while creating the compliance training course.
- Cognitive overload: Long documents or volumes that go into great detail on the policies typically make up compliance policies. Thus, the instructor reads aloud the compliance policies during classroom instruction, which can last for many hours and cause information overload for the students. The incessant yawning of your students, who are unable to carry the weight of the learning process, is what you observe as a result. However, we are fortunate to have the new “micro-learning” technique, which allows organizations to condense the learning materials into easily digestible portions with distinct and specific learning objectives.
- More reporting and monitoring: The execution of compliance policies as advised by the law books is encouraged by the strict rules and the frequent compliance audit checks expected and carried out by various stakeholders. For the most part, this calls for the organization to maintain thorough user reports on completion rates, etc. Any organization that uses manual recording may face difficulties since it takes time and money. Presently, storing the learning materials on an LMS enables businesses to produce thorough reports that aid in gauging and assessing the development of the learner.
- Accessibility: A company should ensure that learners are conveniently accessing compliance learning. Modern learners appreciate learning on the go more and more as mobile devices proliferate. The best option for assisting learners in accessing the learning content whenever and from any device is to select a LMS for compliance training that can facilitate mobile learning. This eliminates the limitation on when to access compliance learning and offers the student the freedom to access the learning materials whenever it is most convenient for them.
Features to look for while choosing an LMS for compliance training:
- Smart reporting: Companies are under increasing pressure to disclose every aspect of compliance, whether it is to meet legal requirements, and professional standards, or to keep credentials and certificates current. This implies that compliance officers must produce reports often. LMSs are essential tool for the same, since they provide instant access to data. However, the best LMSs produce more than just management information (MI) reports. They assist you in seeing any warning signs of non-compliance inside the company, in addition to telling you who has and has not completed training. For instance, some LMSs provide a feature that calculates the average time it takes a user to finish a training course. If someone takes an unusually long time to finish a course, this can indicate that they had trouble understanding the material. Both situations could be warning signs of non-compliance. Additionally, LMS can provide more diagnostic data, such as the specifics of a person’s misunderstanding or which issues or regions they are struggling with. By selecting an LMS that provides this level of granularity, you will have access to more information that can guide future training and process/quality/compliance improvement within your organization.
- User friendly: It should go without saying that your LMS must be simple to use and straightforward for compliance managers as well as employees. Employees want to be able to conveniently access their learning assignments through a simple, personalized user interface. Compliance managers or other administrators require a user-friendly system that makes it easy for them to manage users, produce and allocate material, control communications, and generate reports.
- Self-paced: The LMS you’re thinking about could be perfect for your present business requirements. But will it still be helpful in a few years? Remember that your present compliance requirements may change in the future. Therefore, it is important to consider the variety of training materials an LMS may offer. Do they only talk about the basics, such as preventing fraud and bribery? Or do they provide more specialized content? What about education in risk management? If the need arises, is it possible to acquire further training courses? Consider how your company’s growth may affect your training needs, and make sure you aren’t hurting yourself by purchasing an LMS with a limited feature set. And also make sure it offers self-paced learning.
- Transparency: Your employees may find it useful if your LMS gives them access to records of their entire learning journey and lets them download and print completion certificates for their records. People are more likely to become engaged when they can see how they fit into the wider picture of a complying organization thanks to this transparency.
- Multilingual: The majority of LMSs will let you establish a default language preference based on your region, but they also let employees alter it whenever they choose, assuming you also have training content available in multiple languages.
- Easily incorporated with other installed systems: Can the LMS readily be connected with other programs, such as those that track continuous professional development (CPD)? Making compliance as simple as possible for people is essential if you want to foster a culture of compliance. Employees are better enabled to embrace the compliance culture by making sure your LMS is integrated with important systems and compliance tools.
Observing laws and regulations can help you avoid legal issues and give your staff a safe place to work. This increases the demand for staff compliance training significantly. You must pick an LMS for compliance training that can assist you in producing and delivering engaging compliance training materials without boring your staff.