Live chat support has become a critical tool for businesses in the current digital era to communicate with their customers in real time. In this article, you will see excellent suggestions for boosting client satisfaction and enhancing their live chat support experience.
With the titles virtual assistants and chatbots being discussed around constantly, there has been a series of uncertainty regarding the two technologies both virtual assistants and chatbots. With a steady movement of easy to produce chatbot engines circulating the market, one needs to bear in mind …
Every business understands the importance of good quality customer service and in today’s age of digital marketing and social media, there is a constant need to find new ways to reach out to the consumer. In this light, more and more businesses are using chatbots in …