Live chat support has become a critical tool for businesses in the current digital era to communicate with their customers in real time. In this article, you will see excellent suggestions for boosting client satisfaction and enhancing their live chat support experience.
There are over 1.3 billion people from all corners of the world using Facebook Messenger. In case you jumped it, it’s almost a billion and a half people! That’s why you need to take Facebook Messenger marketing seriously as Facebook Messenger is becoming a favorite channel …
A Guide to Secure Office Communication and The Solution. Sending text messages nowadays is a lot easier than it was a decade ago. The ability to send messages is one of the core importance of the internet. In an organizational setting, using popular messengers might not …
According to a report featured on Forbes, 92% of customers are satisfied when they use a live chat service on various websites. They are using other communication options as well, but to a slightly smaller extent (voice 88%, email 85%, Facebook 84%, Twitter 77%), which shows …