There is no doubt that the eCommerce website is unique and complicated. They have quite a lot of features, and the website should work perfectly without giving users any trouble at all.
However, while building an ecommerce website, there are many people who forget to add the main features to their website. Hence, I thought of making a list of the must have features that your eCommerce website should have.
So let’s just go ahead and have a look at them:
Must Have Features for Ecommerce Website
#1. Shopping Cart
Of course, a shopping cart is one of the must have features for your eCommerce website. After all, where your customers are going to put their products before they make a payment.
A shopping cart is where your users and customers will store their products and continue with the checkout page. And by having a flexible cart, you will allow both the guest users and registered users to check out in the easiest way possible.
A guest user does not need to register on your website to complete the order. This definitely makes the transaction faster. And you will have a lesser risk of losing your customer.
#2. Payment Gateway Integration
The second most important feature is definitely the payment gateway. A good eCommerce website gives the user multiple ways to make a payment and does not restrict itself with just one kind of payment option only.
However, the good part is that integrating a payment gateway is not as hard as it seems. Since there are quite a lot of payment gateway providers available out there. Simply choose a company that’s offering you maximum payment types, and you are good to go.
Moreover, you can also insert more than one payment gateway to your eCommerce website. And this adds versatility to your website.
#3. Order Management
Order management is also an essential thing for your eCommerce website. By having an order management feature, you will easily be able to get detailed information about buyer cancellation, refund, COD verification, new order status, exchange order status, and so on.
As a result, you do not have to get any of these details manually, and you will be able to access it with just a few clicks. Also, the best part is that there are quite a lot of eCommerce platforms that already come with a dedicated order management panel.
It would not be wrong to say that security is the most important feature for your eCommerce website. As your website will be dealing with credit card information and other payment details. As a result, you cannot afford to lose this type of data. Hence, security for your ecommerce website is extremely important. Also, make sure that you are using SSL on your website, and the servers are secured and protected.
#5. Scalable Infrastructure
Your hosting infrastructure should also be able to scale as you get more traffic to your website. If you have a slow website, the user might not complete your order and leave the page. Also, if your website is offering services worldwide, then having a CDN is also important on your website. As it will help you to improve your website’s performance and you will be able to manage your products in a better way. Along with that, it will also give you a better uptime and make sure your website is running smoothly.
#6. Mobile Compatibility
Your website should also be mobile compatible. Optimizing your site for mobile devices is extremely important. As most of the users use mobile to browse the internet and shop online. As a result, if your website is mobile friendly, then your users will not face any kind of issues while browsing your website or ordering from your website. Even you can also think of launching a mobile app for your eCommerce website.
Report is also an important feature for an eCommerce website. And you should be able to export reports that contain detailed information regarding your customers, product reports, sales report, and so on.
This way, you will easily be able to analyze the growth of your business. Although, if you are using any kind of CMS or content management system, you will get access to these features already.
So that was all for the must-have features for eCommerce website. If you already have an eCommerce website, then go ahead and check if you have these features or not.
Also, if you are planning to develop a new eCommerce website and want some expert help, then do check out https://cart-geek.com/
From Cart Geek, you will be able to get a solution for all your eCommerce Web Design – Custom eCommerce Website Development needs.
Also, if you have any more questions to ask, then do feel free to comment below and I will help you out.